Digitail Brand Refresh 2024

Timeline

February 18, 2025

Category

Branding, Marketing

Live Link

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Project Overview

In 2024, Digitail unveiled a vibrant brand refresh to reflect its mission as a leading innovator in veterinary practice management software.
This transformation introduced a bold, cohesive visual system that better captures Digitail’s energy, modern spirit, and deep care for veterinary professionals and their patients.

Scope:
✔︎ Brand Transformation
✔︎ Visual Identity System
✔︎ Website Redesign
✔︎ Exhibition Booth Design

Combining playfulness with professional clarity, Digitail’s refreshed brand identity tells a compelling story: technology and compassion can transform veterinary care.

The Problem

While Digitail’s technology continued to evolve rapidly, the brand’s previous identity was no longer fully aligned with the company’s innovative, AI-driven offerings.

Key challenges included:

  • Lack of Visual Consistency: Disjointed visuals across web, marketing, and product materials diluted the brand experience.

  • Understated Energy: The previous design system didn’t fully convey Digitail’s dynamic role in reshaping veterinary medicine through technology.

  • Scalability Issues: As Digitail expanded into new markets and partnerships, it needed a scalable and cohesive brand framework to maintain recognition and trust.

Solutions

The 2024 brand refresh reimagined every element of Digitail’s visual and communication strategy:

  • Logo Evolution: A distinctive, modernized wordmark paired with a memorable secondary symbol — a stylized dog’s tail forming a heart — representing care, innovation, and loyalty.

  • Expanded Color Palette: A fresh spectrum of bright turquoise, blue gradients, and soft neutrals to create a welcoming, tech-forward look across digital and print assets.

  • Typography Upgrade: New primary and secondary fonts (Poppins and Nunito) that balance modernity with warmth and enhance readability across platforms.

  • Website Redesign: Full website overhaul to reflect the new identity — cleaner layouts, stronger visual hierarchy, and vibrant storytelling to engage veterinary practices.

  • AI-Generated Visuals: Custom Midjourney-generated imagery featuring cheerful dogs and cats in branded hoodies, adding personality and consistency to marketing materials.

  • Exhibition Booth Redesign: A standout VMX 2024 booth concept highlighting Digitail’s uniqueness in the veterinary AI software space, ensuring visibility among thousands of participants.

  • Comprehensive Brand Guidelines: Detailed documentation covering logo usage, typography, color application, social media assets, event branding, and marketing collateral for global consistency.

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Results

The brand refresh delivered outstanding results internally and externally:

  • Stronger Brand Recognition: Early post-refresh campaigns saw a notable increase in brand recall and positive sentiment among veterinary professionals.

  • Increased Engagement: Higher interaction rates on social media and at industry events, driven by the friendly and distinctive new visual identity.

  • Stronger Market Positioning: The refreshed brand positioned Digitail as not just a software provider, but a trusted partner in veterinary innovation.

  • Internal Alignment: Teams across marketing, sales, and product now share a unified, scalable set of visual assets — boosting productivity and reinforcing a shared mission.

 

By pairing technological sophistication with authentic emotional connection, Digitail’s 2024 brand refresh sets the company up for its next phase of growth — reaching new markets, winning new partners, and transforming more veterinary practices around the world.